Shoretel Trunk Test Tool
ShoreTel trunk test tool. This the the White Rhino Security blog, an IT technical blog about configs and topics related to the Network and Security Engineer working with Cisco, Brocade, Check Point, and Palo Alto and Sonicwall.
Filed Under: In the video below, Christian Beary, one of our Tier One Technicians, shares the Just One Thing he loves about the ShoreTel phone system. The Trunk Test tool allows you to troubleshoot the system when things aren’t working properly. If incoming calls are being directed to the wrong number, you can go in and see a log of all of the calls and which lines picked them up. This will help you take quick action to fix the problem so you can get right back to a brilliantly simple communication system. Check out the video below for a visual demonstration of this feature, and subscribe to our YouTube channel for other ShoreTel phone system tips!
Shoretel Trunk Test Tool Download
Check DIDs Quickly (Shoretel System). You might already know this but you can also use the 'Trunk Test Tool' provide by shoretel. Using the Trunk Test Tool. Switch Trunk Debug Tools. ShoreTel 14 Maintenance Guide 11 1.
Sometimes there is nothing like a telephone lines mans test set to hear exactly what is going on! VoIP solutions have a double challenge: First it is hard to put a butt set on an IP connection; and secondly what happens when that connection hits a gateway at a remote site? This is always a fun situation. ShoreTel has a “trunk test tool” that has some usability.
You can actually bring up the test tool, and right click a particular telephone line and place a call. If you are really in the fast reader group, you can set the test tool options to point the call at your own remote handset. In this way, you are sitting in NY, dialing out on a SF analog telephone line. ShoreTel has another debug tool that is very useful for “hearing” what is happening on a remote analog telephone line at a site that you just cant get a handle on. You can literally telnet into the switch and setup up a recording session and capture the analog line sounds to a file back at your location. This will enable you to listen to the error message or lack of dial tone, locally enabling you to make the right decision about how to handle the trouble ticket.
The audio output of the analog trunk port is saved on the HQ or DVM server that controls the switch. 
To do this, follow this procedure: From the start menu, navigate to the Control Panel> Administrative Tools and locate the IIS Manager; Right-click on the IIS manager and select Properties. Then enable the ability to write to the FTP server by selecting the Write checkbox and clicking OK. This enable the ability to write to: C: Inetpub ftproot At the command prompt, run the following VXWorks commands: Record2File2 (1, 60, “test” ) Audio data from running this command is stored in the file test_rx.pcm and file test_tx.pcm in the C: Inetpub ftp which will be stored as 8000Hz 16bit, Mono and can be listed to using a standard audio application. Give this a shot the next time you are trying to “hear” if an analog line out at some remote location has any dial tone! Comments are closed.
Trunk Test Tool Download
I have built a brand new Shoretel 13.3 system (Build 18.62.200) and added 4 Shoretel T1 switches, and some voice switches, & setup a trunk between all four switches, I have given permission to use this trunk to 'VoiceMail Notification' as recommended, in fact all groups have permission to use it. My Server is called Shoretel13, i keep it simple. I would like to use the 'Trunk Test Tool' to test out my trunks now, but the TTT show me this message, 'Shoretel13: No Trunks Found' and Does not show me any trunks. It's very peculiar that TTT is showing me this message. The previous server that this new one is replacing had the exact same problem, same version of S/W. Is there a software defect that is unique to build?